FAQ

What is Oren LT, MB?

Oren LT, MB is the company behind the virtual card named Oren.

What is Oren and how can it be used?

Oren is a virtual card that users can use as a loyalty card to avail various benefits from merchants by scanning it at merchant’s point of sales (POS).

How can users download and use the virtual card?

Users can download the virtual card by using their smartphone’s camera and scanning QR code or taping on NFC tag, thus becoming anonymous trouble-free users. However, full benefits require signing up by providing an email address, name and a last name, or alternatively using Google sign-in.

How is user data utilized?

Merchants may use user behavior data to personalize benefits and for marketing purposes. But they have no direct access to users' personal data, only functionality to reach out via marketing channels without knowing personal data.

Can users terminate the virtual card?

Yes, users can easily terminate the virtual card and the merchant's access to their behavior data in Management panel.

Can users control merchant access to their data?

Users can edit merchants' rights on their data through the Management panel at any time.

What benefits can users get from merchants?

Benefits may vary, including discounts, access to premium products, services, coupons, etc.

Is there a cost associated with issuing and using the virtual card?

No, issuing and using the virtual card is free of charge.

Are there restrictions on terminating the use of the card?

Users are free to terminate the use of the card without any restrictions, additional terms, or fees.

What are the prohibitions related to the virtual card?

It is prohibited to give the virtual card to others. Sharing a link for a new personal virtual card is allowed. It is prohibited to decompile or modify the virtual card, its data, or software in any way.

How does Oren LT, MB handle responsibility and warranties?

Oren LT, MB takes no responsibility and makes no warranties regarding the merchant's marketing campaigns, products, services, and loyalty benefits.

How can users contact Oren LT, MB?

Users can contact Oren LT, MB through [email protected].

How is users' personal data secured?

Users' personal data, like name, last name, and email, is securely saved in the system.

What happens to users' data after account deletion?

After users delete their accounts, merchants lose access to system functionality for reaching out to them.

How can users issue a new card?

Users can issue a new card by using their smartphone's camera to scan the QR code or by using an NFC tag. Follow the instructions on the phone for a seamless process.

How is identification done during benefit redemption?

Identification can be done by presenting the QR code from the smartphone screen, using NFC (if supported), or scanning the QR code at the merchant's POS.